1. Introduction
Roostix ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the Roostix mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide
- Phone number — used to create and authenticate your account via one-time password (OTP) sent by SMS
- Interests and preferences — football clubs, players, and competitions you select within the App
Information collected automatically
- Usage data — quiz performance, questions answered, scores, and session activity
- Device information — device type, operating system version, and app version
- Crash reports — error logs to help us identify and fix bugs
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Authenticate you securely via SMS OTP
- Personalize your quiz experience based on your selected interests
- Track your progress and performance within the App
- Improve the App's features and content
- Diagnose and fix technical issues
- Communicate with you about important updates or changes to the App
4. Data Storage & Security
Your data is stored securely using Supabase, a trusted backend platform with industry-standard security practices including encryption at rest and in transit.
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of electronic transmission or storage is 100% secure.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Supabase — our database and authentication provider
- SMS delivery providers — solely to send authentication codes to your phone number
- Apple / Google — as required for App Store and Google Play distribution
- Law enforcement — if required by law or to protect the rights and safety of users
All third-party providers are bound by their own privacy policies and applicable data protection laws.
6. Cookies & Tracking
The App does not display advertisements and does not use advertising trackers or third-party analytics cookies. We may use minimal session tokens for authentication purposes only.
7. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, all associated personal data will be permanently deleted from our systems within 30 days.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your account and all associated data, available directly within the App
- Portability — request a machine-readable export of your data
- Objection — object to certain types of data processing
To exercise any of these rights, contact us at support@roostix.com.
9. Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or by SMS. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.
11. Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
Roostix
Email: support@roostix.com